What tags do your brands have?

February 22nd, 2010 by Chris Strong

An excerpt from American Apparel's tag cloud.
An excerpt from American Apparel’s tag cloud.

Whether you are a curious consumer and want to see what people are saying about the brands you use in your daily life, or you work for a brand and want to see what people first think of when they see your logo, Brandtags.net is where you want to go.

This site is great. Simple premise. You go to the site, see a logo randomly, enter into a box one word (the first word that comes to mind) and then move on. You can either choose to keep entering words about new brands the site throws at you, or you can go see what other users tagged a given brand with.

Using it is fun, but reading what are the most popular tags about a brand is even more fun and pretty darn insightful. You can also play a game where you guess what a brand is based on the tags (and NO, you don’t get a choice of logos, just the tags!). You can even add other brands if you want to submit them to see how people think of them and tag them.

The site refers to itself as “A collective experiment in brand perception.” Great stuff and very insightful stuff for those interested in seeing consumer perceptions.

Posted in Thinking | 17 Comments »

Video killed the radio star…

December 16th, 2009 by Andrew Butz

DO NOT WANT

…and the internet killed pretty much everything else.

A recent study conducted by the Chief Marketing Officer Council found that 64% of consumers find that promotional offers account for the bulk of the email and direct mail they receive and that only 41% consider them must-read brand communications. Of the opt-outs, 46% cite relevancy as the primary reason they no longer wish to receive that brand’s messaging. With inbox growth expected to double or triple within the next five years, how can you stay ahead of the curve (or at a minimum catch up)?

The first and last rule of email marketing: Stay Relevant
What do you know about your database? If the answer is “not much” then you have some work to do. Email marketing has evolved to a place where you no longer need to position your brand and message to the lowest common denominator. There’s no longer a need to simply say everything to everyone (and there hasn’t been for a while now) when you can say something to someone. Technology has enabled us to deliver extremely relevant information based on behavioral, demographic and psychographic  information. And, most importantly, consumer choice.

Instead of inundating inboxes with branded “stuff” develop your online relationships and truly engage your consumers with meaningful, beneficial and segmented content. Imagine what happens when you take your email marketing to the next level. Increases in open rates and clicks, decreases in opt-outs and spam… what more could you ask for? The added value of this approach not only deepens the relationships you have with your regular users, but has the potential to re-energize and engage your less active users.

PowerPoint at its finest

PowerPoint at its finest

So where’s the ROI?  With the right acquisition and retention programs you build scale. With scale and proper motivation your database is no longer a faceless group of people referred to only in opens and clicks, rather, a powerful resource to leverage at a moment’s notice.

Posted in Thinking | 159 Comments »

Pick Up The Phone

October 8th, 2009 by admin

Pick Up The Phone

As our world becomes ever more connected with our mobile devices, it’s inevitable that the needs and desires of advertisers to reach consumers effectively through them will follow suit.

What’s going to be most interesting is how marketers in the mobile medium play nice with users. I can only hope that intrusive ads for things I neither want or need don’t begin somehow floating across the screen of my iPhone out of nowhere, or that video/sound doesn’t just start blaring from my speakers, generating looks of disgust from all those around me.

To get consumers to truly engage with your brand and build their feeling of value for what it does for them, disrupting their mobile experience certainly isn’t going to yield success. It’s only going to make them turn off their phone and tune out your brand. Check out this article in Advertising Age by Freddie Laker for an awesome and appreciated viewpoint on this topic.

Posted in Technology | 171 Comments »

So you really want that steak, huh?

October 6th, 2009 by admin

No seriously, I spent $627 on liquid paper. Honest.

So it comes as no surprise when I say that our economy has been on a continual rollercoaster ride the last year-plus. What you may not know is that due to economic woes, expense accounts at many a business have had to adjust accordingly. To all those fat-cat employees used to dining well on steak lunches/dinners on their companies dime, this has hit their stomachs and it’s hit them hard. For the over-the-top restaurants that have traditionally catered to this business crowd, profits are down. In this very symbiotic relationship, both groups of these poor folk have been suffering day in and day out, until they could see each other again and bask in the glory of tremendously overpriced food, paid for by someone else of course. Well, the day has come when they may get to see each other again. Kinda.

In an effort to generate some unique digital engagement with the Maloney & Porcelli brand (a Manhattan-based restaurant) and ultimately attempt to build business, we see the entrance of expenseasteak.com.

Let the lies begin.

The tool is simple and markets the restaurant in a very tongue-in-cheek way. The concept is simple, albeit a little fraudulent in its approach, but heck, for those who really want that steak lunch and may have forgot about Maloney & Porcelli, maybe it’ll get them in the door even if they can’t expense it.

What, you say you’ve spent $3,000 on a meal at Maloney and Porcelli? Oh, no problem at all. Just go enter your check amount into expenseasteak.com and out will pop your expense receipts for things like $1,600 on toner and $1,000 on air-in-can dusters….. No one in accounting at your company will question that right????

Bottom line, the tool is truly a fun and unique way to get people to engage with and think about the Maloney & Porcelli brand, and I love it. Will it translate to getting butts into the seats? Only time will tell. For all those non-New York residents like myself, I’m just having fun putting in some numbers and seeing what comes out. It’s got me thinking steak though and if I were going to NYC anytime soon, that would be a good thing for Maloney and Porcelli, but certainly not for my checking account based on the $48 per entree lunch prices.

Posted in Uncategorized | 169 Comments »

Catalyst for Change

May 12th, 2009 by admin

Change is difficult.

Beginning in childhood, we hang onto habits and traditions that are familiar and comfortable. Following a routine puts us most at ease, so the well-worn path permeates into our entire life, including the products and services we purchase. (more…)

Posted in Thinking | 150 Comments »